George Edos is the founder of Novam, a New York software company established in 2019 that builds and runs software, data, AI and automation systems. He built Novam Caller, the AI phone receptionist and outreach system Novam runs on its own business lines.
How we write
Every article on the Novam Caller Blog is written to answer one question completely, using only facts we can stand behind.
- Drafted with AI, held to fixed facts. George sets the topics, the product facts and the rules. Articles are drafted with the help of AI writing tools working only from those facts, then pass an automated quality check before they are published. Anything that fails is held, not published.
- No invented numbers or stories. We don't publish statistics without a source, testimonials, client stories or quotes. Prices are only ever our own, as listed on our pricing pages.
- Official sources first. Links to outside sites go to official or primary sources (for example the College Board, NYSED, LSAC, the FTC or a platform's own help center), and we tell you to confirm details that change, like exam dates and formats.
- Not professional advice. Articles are general information, not legal, medical, financial or tax advice.
- Corrections. If you spot something wrong or out of date, email contact@novam.us and we'll fix it and update the date on the article.
Articles by George
- Missed Call Text Back: How It Works and Where It Falls Short
How missed call text back works, where it falls short compared with answering the call, and the consent and opt-out basics for texting customers.
- Answering Service Pricing: Models and How to Estimate
See how answering services are priced (per minute, per call, flat monthly) and use your own call numbers to find the break-even point between quotes.